Privacy Policy

Last Updated: May 13, 2026

At SA Masters, accessible from https://shop.samasters.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SA Masters and how we use it in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

To provide our services, we collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us. This may include:

  • Identity Data: Name, surname, and ID number (if required).
  • Contact Data: Email address, phone number, and physical delivery address.
  • Financial Data: Payment details (processed via secure third-party gateways; we do not store full credit card numbers).
  • Technical Data: IP address, browser type, and usage patterns via cookies.

2. How Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your orders.
  • Communicate with you regarding your account or transactions.
  • Send you marketing communications (only if you have opted in).
  • Improve, personalize, and expand our website.
  • Find and prevent fraudulent transactions.

3. Lawful Basis for Processing

In line with POPIA, we only process your information when:

  • You have given us consent.
  • It is necessary for the performance of a contract (e.g., delivering a product you bought).
  • We have a legal obligation to do so.
  • It is in our legitimate interest (e.g., to secure our website).

4. Third-Party Sharing

We do not sell or rent your personal data. However, we share information with trusted third parties to facilitate our services:

  • Courier Services: To deliver your purchases.
  • Payment Gateways: To process secure payments.
  • IT/Hosting Providers: To maintain our staging and live website environments.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights (POPIA Rights)

Under POPIA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we fix inaccurate or incomplete information.
  • Objection: Object to the processing of your data for marketing purposes.
  • Deletion: Request that we delete your data (subject to legal retention requirements).

7. Cookies

SA Masters uses ‘cookies’ to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by South African law (such as for tax and accounting purposes).

9. Contact Our Information Officer

If you have additional questions or require more information about our Privacy Policy, or if you wish to exercise your data rights, do not hesitate to contact us:

  • Name: SA Masters Hockey
  • Email: support@samasters.co.za